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About Us

Outsource Asia

Founded by a registered patent agent, Outsource Asia is a virtual assistance agency offering boutique administrative and digital marketing services that support attorneys, busy professionals and small to large businesses all over the world. We provide a cost-effective, efficient, dependable and professional staffing solution to our valued clients.

Unlike other oversea services, we are a U.S. company with staff located in the United States and Asia.  This means that we are able to accommodate multiple time zones and provide low-cost oversea outsourcing, while conforming to all export control laws.

Most importantly, we deliver expert services to support your business by performing more efficiently and economically than an in-house department; we’ve been doing this for years and there aren’t many tasks that we cannot handle.  We can be your primary assistants, or we can support an existing team in your firm.

Whether you are your own boss or is the CEO of a company, the most valuable thing you have is time.  You can’t get it back.  And you can’t afford to waste it either. So click here to learn more about how we can help you release your burden.

Mission

Our goal is to maximize our clients’ administrative efficiency, while significantly reducing their cost and increasing profit.

We believe that virtual assistance, when done responsibly and ethically, can provide a competitive advantage to businesses without sacrificing quality of the work product.

Management

Ricky Lam, Founder and CEO
USPTO Reg. No. 72,045

Ricky Lam is a Registered Patent Agent, and has prosecuted hundreds of domestic and international patent applications in all facets from disclosure to patent grant, including post-grant proceeds. Previously practicing at a Silicon Valley boutique firm and at a patent agency, where oversea patent legal assistants were heavily utilized at both locations, he and his team seek to bring the benefits of outsourcing to other practitioners, and small and large firms nationwide. Ricky grew up in the Sunset District of San Francisco, and earned his bachelor degree from UCLA in 2008.

Security and Confidentiality

At our facilities, all data is kept secure and confidential through uses of access controls, physical security and encryption.

Our system is continually backed up to a secure VPN server using data encryption.

Our staff members have separate permission levels and access rights to data and files, and each staff member receives instructions from a single point-of-contact.

Our networks are secured by industry-leading firewalls.

We conduct comprehensive background checks on all new employees.

All employees sign confidentiality agreements, and undergo continual confidentiality training.